VIAAS FAQs

View All Features FAQs

Q) What are the current Production features?

A)

• Access from any modern browser supporting FLASH version 10, providing IntelEvent navigation with BarView, DashView, ThumbNailView.
• Access from any browser through universal VIAAS at m.viaas.com, providing event navigation, and live or archived video.
• Live Streaming (GO LIVE)
• Realtime image pop for efficient status monitoring
• High quality 720x480 ultra-wide dynamic range color video capture at 20fps in day mode
• Black and white full spectrum (normal and IR lighting) video capture at 8fps in night mode
• IntelEvent capture based on intelligent object tracking.
• Selectable day, night, or automatic capture modes.
• Configurable motion masking.
• Strong stream encryption and digital signature on all video and images.
• Bandwidth Shaping when a valid MicroSD card is installed.
• Cloud based data archiving
• High quality video and image download in MP4 and JPEG format.
• Zero configure network connection.
• Configuration Sets for one click optimization of special usage scenarios.
• Exposure configuration to allow areas to be ignored by auto-exposure
• Camera on/off for privacy control
• Realtime bandwidth usage display
• Camera status tracking and display
• Weekly camera status summary reports
• Interactive video enhancement tools

View All Installation FAQs

Q) How do I connect the cameras to the network via WiFi?

A) We've have deployed multiple cameras using cost effective Ubiquiti NanoStation and PicoStation to install our cameras in remote locations where power is available, but network access is not close at hand. Due to the high power and efficient design of the Ubiquiti equipment, very long ranges can be support (100s of meters) with good throughput.

We don't stock the Ubiquiti products in our store, but we use their major distributor, Streakwave. The following are links to the Ubiquiti products on the Streakwave site:
Pico2HP - PicoStation2 1000mW 2.4GHz AP
NanoStation 2L (NS2L)

The configuration below creates a new wireless network using the PicoStation-HP as the "base station" and the NanoStation at the cameras. If you would like to use your existing wireless network, skip the PicoStation configuration and use the SSID/password data from your existing network for the NanoStation.

Configure PicoStation as the Base Station and create the wireless network (skip if you are using an existing wireless network):

1. Connect the PicoStation to your existing, hard-wired network and plug in the PicoStation power adapter.
2. Use a laptop physically connected to your network to create an SSID name for the base station. Follow the directions on the box to find the initial IP address of the PicoStation.
3. The PicoStation can be configured to either bridge the network or create a new, private subnet and route traffic. If you choose the private subnet option (we usually do), configure the PicoStation to act as a DHCP server for the network.
4. Disconnect the laptop from the wired network and connect wirelessly to the SSID created above.
5. Verify that you can reach the internet.

Configure the NanoStation(s):

1. Connect the NanoStation to your existing hard-wired network and configure as a wifi client.
2. Attach it to the SSID and credentials of your network (either existing or the one just created on the PicoStation).
3. Disconnect the NanoStation from the hardwired network and connect to the LAN port of the NanoStation via physical ethernet cable to a laptop.
4. Make sure that the wireless connection on the laptop is disabled.
5. Verify that the laptop can reach the internet - congratulations, your new network is working.

For each remote camera:

1. Connect the LAN connection of the NanoStation power adapter to the LAN IN connection of the camera POE injector.
2. Connect the camera to the OUT connection of the camera POE injector.
3. Plug in both the POE Injector and the NanoStation.
4. The camera will boot and and connect to the service with in 2-3 minutes.

It is also possible to create a remote group of cameras utilizing a single NanoStation by substituting a POE switch in place of the POE Injector. Using the POE switch we sell in our store, you can connect up to 4 remote cameras using a single NanoStation.

Please contact support if you need additional guidance.

View All Analytics FAQs

Q) Video over the Internet can be pretty slow, how does VIAAS make video analysis over the Internet actually work?

A) Using a patented technology called IntelEvents, VIAAS cameras capture representative images as well as video of every important object that passes the camera. The images are aggressively compresssed so viewing them requires very little bandwidth. Most of the real-time interaction between camera and service, and between service and user interface, is accomplished through these smaller images. Very little data has to be moved around until you select the video segment you want to look at. And moving very little data makes it practical over almost any connection.

View All Connection FAQs

Q) How much bandwidth does a VIAAS Camera need?

A) During normal operation VIAAS records video data in small, short spurts, and only when important activity occurs in that location. Without Bandwidth Shaping, or when you are live streaming, this data is immediately transmitted over the broadband connection. VIAAS Camera 1.1 video is less than 380kbps, so the minimum required bandwidth to support streaming is 380kilobits/second.

With Bandwidth Shaping (which needs a microSD Card installed), the small video segments are uploaded slowly at a low target bandwidth. In almost every video monitoring situation there is a whole lot of nothing going on. The average bandwidth a camera needs is REALLY low - we set the cameras up at 30kbps (yes, 30 kilobits per second) and they rarely have to go above that in normal operation.

A single Camera 1.1 needs 380kbps minimum, which it will use occasionally. With Bandwidth Shaping, the same connection will support 8 to 12 cameras (if you are dedicating the link to the cameras).

View All Requirements FAQs

Q) Do I need a special server or are there any other hardware requirements?

A) No. All you need to do is install your cameras in the location you desire and VIASS will automatically find them for you. No server, no complications, just video intelligence.

View All Plans FAQs

Q) How does the 30 days free work?

A) Every VIAAS camera comes with 30 days of free Service. The camera gets this plan automatically when it first connects, you do not have to do anything. Sometime during the 30 days, you need to pick the plan you will be using and attach any required billing information. At the end of the 30 days the camera will convert over to the plan you have selected.