VIAAS Support

 

 

Universal VIAAS Events

When you log into Universal VIAAS you land on the events display. By default you will see a textual list of the IntelEvents from ...

Universal VIAAS Video Player

Universal VIAAS supports two different video playback models for maximum device compatibility. By default you will use the Motion JPEG player (MJPEG). This works ...

Universal VIAAS Configuration

Universal VIAAS is highly configurable, allowing you to tune it for best performance on your specific device and network. Most of the configuration is ...

Camera Installation Guide

Installing VIAAS Camera 1.1 is simple and easy. The QuickStart Guide gives you good guidance on what you need and how to get ...

Operating the Software

VIAAS software is quick and easy to operate. It will automatically load and launch when you click the LOGIN button at the upper right ...

Searching Footage

Finding what you are looking for is fast and easy with VIAAS. Our patented VIAAS IntelEvents™ capture video and a picture of what caused ...

Linking the Cameras

Your cameras will be automatically linked to your account if your purchased them through the VIAAS store. If not, you can enter the 8 ...

Saving Events

Saving events in VIAAS gives you a fast way to find them again later. And as long as you don't have too many ...

Downloading Footage

VIAAS lets you download video and images to your local system. Videos are downloaded as MP4 files, compatible with Quicktime, Realplayer, VLC and of ...

Tuning VIAAS IntelEvents™

VIAAS IntelEvents™ use intelligent motion capture to only record video when something happens. It works quite well in most circumstances, but it is deliberately ...

Changing Account

To upgrade or modify your account, in the TOOLS menu on the upper left of the application, select Services... This will bring up a ...

Using Panels

VIAAS uses the concept of panels to arrange your cameras. You can have between 1 and 8 cameras on a panel, and you can ...

Camera Framing

Camera framing is deciding how you want to mount your VIAAS Camera. Your first decision is what do you want to see, and the ...

Configuring your camera

VIAAS Camera 1.1 needs very little configuration. You should assign a name, set the timezone, focus the camera, and flip the image if ...

How do I get VIASS to work on LInux?

You will need to install the latest flash plug-in available for your distribution. For example, on Ubuntu 10.4 or later, you can get ...

Camera Mounting

Mounting VIAAS Camera 1.1™ with the included mounting hardware is fast and easy in most situations. This discussion focuses only on the physical ...

Camera Connection

You VIAAS Camera automatically connects to VIAAS in almost all situations. But if your network is extremely tightly controlled it may not be able ...

Camera Focus

For tips on how to focus the camera, see this FAQ from troubleshooting

Change Password

To change your password, click on "LOGIN", then click on the "I forgot my password..." link; enter the e-mail you use to login and ...

How do I add multiple users to my account?

At the top right corner of the page, click on CAMERAS in the top menu bar, on the right, click on 'View Mode' -> User ...

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