VIAAS Support

Downloading Footage

VIAAS lets you download video and images to your local system. Videos are downloaded as MP4 files, compatible with Quicktime, Realplayer, VLC and of course YouTube. Images are downloaded as JPEGs.

To download a video or image, enter the video player by clicking on the video control for the event in question. To the right you will see a DOWNLOAD button. Click on it to bring up the download dialog. In the dialog, you can save the Current Frame Image - a copy of the what you currently see in the video player, Entire Video Clip downloads an MP4 of the entire event, and Hi-Res Snapshot, which will either show you the current snapshot and allow you to download it, or pick one for display, and then download. You can also download a snapshot by clicking on the camera icon to view it, which provides you a download button.

Note: if you try to download a live video stream (GO LIVE or clicking on a very recent event in NOW mode where you see a series of tick marks at the bottom of the motion bar) the download will be done as the video is generated and may take up to five minutes to complete. It is usually better to wait for the video to finish, then download.